Questions tagged [support]

You need help with the use of one or more of the site's features.

15
votes
1answer
118 views

How can a question get more upvotes than its number of views?

As part of my waking up routine, I turn to the questions page and I see the following: How can a question get more upvotes than views?
8
votes
1answer
138 views

Why I can't log in to chat room from mobile while I can in to main site?

I am using mobile to keep in touch with TeX.SX and friends there. While main site offers no problems, I can't enter the chat room. It seems if I use full site option in mobile, it works. But with a ...
8
votes
1answer
63 views

Is there a limit to the amount of questions one can post in a given time frame?

I am in the process of writing my thesis and have managed to run into a lot of issues along the way. To stop me procrastinating on tex.SX, I jot a note down at the time but don't actually post the ...
2
votes
1answer
71 views

Why can't I search successfully for [chronology] questions?

When I search for the chronology tag using the searchbox (by typing [chronology]) or click on the chronology tag link, it tells me there are 0 questions tagged chronology and You are on the FAQ tab....
6
votes
1answer
160 views

Can't accept answer

Someone answered my question, but there is no checkmark to accept the answer. I've been unable to find out if I need more reputation to do this, if I'm missing something, or if something is wrong. ...
5
votes
1answer
83 views

How do I improve a question that's been put on hold?

My question has been put on hold as unclear: How do I generate page numbers when using the html2latex library? Since I can't edit or comment on it, how do I help clarify the question?
9
votes
1answer
161 views

Spam and flagging

With the recent rash of spamming, I am running lower and lower on flags. What do we do to notify the right people about spam when my flags are gone for the day? Also, this rash of spamming was by ...
3
votes
1answer
116 views

can this spam poster be dealt with soon

https://tex.stackexchange.com/users/35196/user2657067 This user has posted 3 times in the last 5 mins. I would hate to see what happens if we wait too long. So this person seems to be upset with SO ...
2
votes
0answers
71 views

Would these be considered duplicates?

Symbols for symmetric difference Vertical spacing between character and \hat Adjusting the position of \dot Should these 3 post be considered duplicates? To me, they seem to be asking the same ...
7
votes
1answer
88 views

Did the “too-localized” vote option disappear?

Isn’t it possible anymore to vote as “too-localized” or am I overlooking something ?
7
votes
1answer
133 views

Personal messaging on `TeX.SX`

Is there a way to send personal messages to another user on TeX.SX for some aspect of a question you don't want to be made public? Obviously I don't have the other user's email address and he doesn't ...
9
votes
2answers
101 views

the question count sometimes decreases. why?

over the past few days, several times i've clicked on "questions", and instead of increasing by (approximately) the number of "new questions" mentioned in the gray bar at the top of the page, the ...
12
votes
1answer
103 views

Why is there no {latex} tag?

I noticed none of the questions on TeX.SE have latex as a tag and I cannot even add it to my question. Usually I only deal with pure TeX, so having a latex tag would allow me to quickly skip all the ...
4
votes
2answers
85 views

Moving a TeX topic off SO

New here... shouldn't this be migrated over to TeX.SX? My reading of that post over there as well as the accepted policy answer over here suggests it probably can be moved it's seems an off-topic ...
13
votes
1answer
207 views

Resurrecting old questions without being flagged as duplicate

A few days ago I posted the question, Revisiting producing structured PDFs from LaTeX. This asked how I could generate a tagged PDF directly from latex. Fairly quickly, the question was flagged as ...
12
votes
2answers
133 views

What is does the “bonus” part of a question mean?

I sometimes stumble upon questions where some "bonus points" are mentioned or which have some "bonus section" (see e.g. here and here, and also in answers such as here). I only found information on ...
15
votes
2answers
181 views

When is it Kosher to edit one’s own question?

While fiddling around an issue I’ve just met, I’ve discovered a likely related issue which needed another MWE and description. I wanted to edit my question, but that would mean nearly doubling its ...
0
votes
3answers
183 views

What do you do when the OP rolls back an edit that improved its grammar?

If you edit a post by improving grammar, punctuation, and sentence flow, what do you do if the OP rolls it back to the poorly structure version? Here is the case in point: I'm using acronym ...
3
votes
0answers
158 views

How can I know who voted to close a question of mine?

How can I know the three people who voted to close a question of mine before the number of five votes is reached, and when they voted so?
10
votes
2answers
172 views

How to “push” my question?

:) I posted a question on the main TeX-StackExchange-page a couple of weeks ago. I did not receive an answer, unfortunately, but the problem remains. Of course, my post disappeared somewhere into ...
16
votes
2answers
300 views

How to invite someone to chat?

I know this question may sound silly, but I haven't been able to find an answer. How the title states, is there a way to invite someone to chat from within a question? I mean, after an undefined ...
16
votes
1answer
68 views

Do close votes expire?

According to the link within Cancel asking to close? we can not rescind our close votes. There was a popular question recently (I won't link to it because I don't want to be seen as rep hunting) that ...
8
votes
1answer
108 views

Button to upload a picture is missing

I need to upload an image to illustrate my problem. However, it is strange that some buttons are missing (see the screenshot below). How can I upload an image in this situation? Does it need a higher ...
17
votes
2answers
122 views

Tracking my old comments

Not that I have a driving need for it, but I recently tried to track down an old comment (my own), and found no mechanism for it. Am I missing something?
10
votes
1answer
71 views

Minimum bounty is 50 or 100?

It says in the FAQ that I can Slice off anywhere from +50 to +500 of [my] own hard-earned reputation and attach it to any question as a bounty. However, when I made my first bounty a few days ago, ...
8
votes
1answer
202 views

Not getting reputation points for suggested edits

I think the reputation system is broken... I have edited some questions and tags (TeX main site) and I do not have received the corresponding pontuation. Am I wrong? EDIT: Today I have only 54 ...
11
votes
0answers
72 views

Review Close Votes without a single vote

I was just prompted to review a Close Vote for a question that had no previous votes to close: Usually, a close vote tally will be added after each reason selected (could be more than one). As such, ...
6
votes
1answer
104 views

Why do I have limited inform moderator flags?

How do these flags work? Why are they limited? Are they limited by time, by quantity, or perhaps based on your reputation? Why have I seen posts that say Closed as too localized by X, Y and Z. ...
12
votes
1answer
79 views

Proper tags using markdown

In discussions on meta, I sometimes want to reference a specific tag. Instead of just writing {support} (as in {support}) to resemble the tag notation, I write it as a hyperlink {support}. Is this the ...
11
votes
1answer
86 views

“This post does not meet our quality standards”

"This post does not meet our quality standards." Not sure why I'm getting this. Is there no feedback? Just trying to ask why eurosym is not giving me what I expect. (By the way, I simply get the ...
13
votes
1answer
82 views

Tag synonyms and how they work

There are a large number of questions on meta that deal with tag synonyms, requesting a merger via so-called synonyms. To name a few: Should {accepted-answer} be a synonym of {accepting}? Make {...
10
votes
0answers
114 views

@-notification to a user who subsequently changes display name

If I notify a user named Bob in a comment using @Bob and if Bob subsequently changes his display name to Alice, can the @-notification to Bob/Alice in my comment reflect that change? Here is an ...
11
votes
1answer
131 views

Timeline of a question's views

I'd like to see how many views a particular question got, day after day, since it was posted; I'm thinking of something similar to a user's reputation timeline on his/her profile page. Such a ...
15
votes
1answer
86 views

What makes a question appear under 'frequent'?

We have a few ways to sort through questions: newest featured frequent votes active unanswered Five out of these six choices are self explanatory, but I'm curious about the 'frequent' heading. How ...
16
votes
2answers
125 views

Does the 'Review' view update itself, or do I have to manually refresh the page?

Almost every time I go to see if anything is in the Review queue, there is absolutely nothing there. At first, I attributed this to a team of ninjas that devour the review queue before I can ever see ...
11
votes
1answer
72 views

Responding to 'expired' notifications in chat

Quite often I receive a notification of a chat message, even though I thought I had left the chat room. If I haven't logged in for a few hours, then this chat message is not in the main 'page' of ...
2
votes
1answer
75 views

Why can't I edit and retag a certain question?

I cannot edit and retag this question because their hyperlinks are disabled. Other questions have no problem. What makes the question above special? The hyperlinks are alternately disabled and ...
6
votes
0answers
168 views

Chat with an expert? [closed]

What is this? The upper small banner appeard twice in the last few days and disappears when clicking not now and can’t be found again. The lower window opens if i click “chat with an expert” and it ...
9
votes
1answer
65 views

Deleted roots of duplicates

I would like to know what happens to a Question B that was closed as duplicate of Question A, when Question A gets deleted? Is Question B reopened automatically? Should it be?
6
votes
1answer
66 views

Tag scores all zero on user's profile page

Some users have zero score for all of their tags on their profile pages, even though they obviously have non-zero reputation: Here are some examples of users: User 15662, 24323, 25993, 27638 I'm not ...
8
votes
1answer
276 views

Can a profile picture have an alpha channel?

This is really not very important, but it bugs me. It seems impossible to get a profile picture with a transparent part. Even if I upload a picture with an alpha channel, the system seems to remove ...
14
votes
1answer
237 views

Is the “First Posts” review queue partially broken?

Since March 19th, the number of reviewable "First Posts" has declined considerably. At first I suspected a yet-to-be-announced feature change in the review system, e.g. "First Posts" that receive ...
7
votes
1answer
71 views

Comment addressed to multiple users with @?

Can a comment be addressed to multiple users with the "at" sign (@)?
28
votes
1answer
303 views

When and how to relicense code from StackExchange posts

After using LaTeX for many years, I recently found the need to learn about TeX to program a more sophisticated solution to a problem. This site has been incredibly valuable for this. Solving my ...
18
votes
1answer
188 views

Is full text search not working any more?

Just recently I was looking for some questions with a particular word in the title or the main text, but search no longer seems to find them. For example searching for the word "gender" yields ...
9
votes
1answer
69 views

Difference between “close” and “flag”

On questions, I have the possibility to vote for "close" (as duplicate, say), or to "flag" (as duplicate). Does is it make a difference?
13
votes
2answers
122 views

how to start looking at the question archive starting at a known place in the middle?

there's probably already a question on this, but i couldn't find it. i've been out for a few days, and would like to review what has happened while i was away. i know the number of the last question ...
10
votes
1answer
91 views

Disputed “invalid flag” 2nd edition

This is a sort-of follow-up to: Flagging automatically flagged posts as invalid The difference is that in this case, it is not an automatic flag. I marked as "invalid" the flags on this answer. ...
6
votes
1answer
42 views

Weird markdown rendering

The rendering for **t**op in the answer in Two-column itemization with title in each column appeared as top. Is this a known bug in this site?
13
votes
2answers
125 views

39 votes, and I can't use my last vote!

Life is unfair. While some people can vote 41 times a day, now for whatever reason I can't use my last vote, so I'm stuck at 39! It's a tragedy! :) tohecz: Paulo's profile is a good calendar: (# of ...