192

There are some replies that are used quite often. For example, the first reply to many questions is a demand for a minimal example. These replies should typically include a link with additional information. So I thought that it might be useful to collect some standard replies for quick copy&paste. This “question” is community wiki, so please feel free to add blocks and improve existing ones.

There is also a useful script solution on stackapps.com, see this answer by Martin Scharrer.

Useful Links

  • [TeX.SX starter guide](https://tex.meta.stackexchange.com/q/1436)
  • [minimal working example (MWE)](https://tex.meta.stackexchange.com/q/228)
  • [minimal working example with bibliography (MWEB)](https://tex.meta.stackexchange.com/q/4407)
  • [Follow-up questions](https://tex.meta.stackexchange.com/q/2117)
  • [How to Ask](https://tex.stackexchange.com/questions/how-to-ask)
  • [marked as a code sample](https://tex.meta.stackexchange.com/q/1192)
  • [mark your inline code](https://tex.meta.stackexchange.com/q/863)
  • [My question was closed as a duplicate, but I still need help. What can I do?](https://tex.meta.stackexchange.com/q/1015)
  • [How do you accept an answer?](https://tex.meta.stackexchange.com/q/1852)
  • [MathJaX Help Forums](https://groups.google.com/forum/#!forum/mathjax-users)

New users

Welcome

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Minimal examples

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  • In case the OP posted some code that isn't an MWE:

[Welcome to TeX.SX!](https://tex.meta.stackexchange.com/q/1436) Please make your code compilable (if possible), or at least complete it with `\documentclass{...}`, the required `\usepackage`'s, `\begin{document}`, and `\end{document}`. That may seem tedious to you, but think of the extra work it represents for TeX.SX users willing to give you a hand. Help them help you: remove that one hurdle between you and a solution to your problem.

  • Alternative slightly less wordy version.

[Welcome to TeX.SX!](https://tex.meta.stackexchange.com/q/1436) Please don't post code fragments. Instead, put your fragments into a complete compilable document that shows the problem.

  • In case the OP posted a MWE that's not minimal:

Thank you for posting a working example! At the same time, much of your code does not seem to be relevant to the question you're asking here. Please limit the example to only the code required for your issue to appear. You can have a look at [this guide for how to prune your code](https://tex.meta.stackexchange.com/a/3225) for this purpose.

  • More emphasis on why MWE should be a complete example

Unlike any other programming languages, it makes a lot of difference if you change the preamble of your document in terms of the output, such as clashing packages or page settings changed by some detail in the code and so on. That's why we need to have a complete example together with the relevant parts of your preamble included. Otherwise we might not be able to reproduce your problem.

Multiple, unrelated questions in one

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Non-answers

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  • “Thank you” by user (≠ OP) rep < 15:

    Instead of posting a “Thank you” as an additional answer, you should give feedback clicking the 'up' arrow you can see above each answer's score. Once you’ve gathered 15 reputation points on this site, you’ll be able to [upvote answers](//tex.stackexchange.com/privileges/vote-up) to contribute to this score. We want to keep the answer space reserved for actual answers, so this non-answer will be removed from public view soon.

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    Instead of posting a “Thank you” as an additional answer, you should thank [user] by upvoting [his/her] answer (with the upward pointing arrow to the left of it; you need 15 reputation points before you can upvote) and accepting it (by clicking on the checkmark ✓). We want to keep the answer space reserved for actual answers, so this non-answer will be removed from public view soon.

  • Thank you comments instead of upvote/accept

    If you like my answer and it was helpful, please consider [upvoting](http://tex.stackexchange.com/privileges/vote-up) (by clicking on the arrows next to the score) and/or marking it as the [accepted answer](http://meta.tex.stackexchange.com/q/1852) (by clicking on the checkmark ✓).

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    Instead of “answering” your own question, you should comment on [user]'s answer or edit the original question to include the additional information.
    And optionally: (You may have to register at tex.sx in order to do so.)

Answer edited into question

  • We'd like to keep answers separate from questions, so you should write a separate answer instead of editing your answer into the question. Self-answers are perfectly admissible, and a well-written answer may earn you additional reputation.

Migrated questions/answers/users

  • [Welcome to TeX.SX!](https://tex.meta.stackexchange.com/q/1436) Your post was migrated here from another Stack Exchange site. Please register on this site, too, and make sure that both accounts are associated with each other (by using the same OpenID), otherwise you won't be able to comment on or accept answers or edit your question.

I want to do something very complicated: "Just do it for me"

  • [Welcome to TeX.SX!](//tex.meta.stackexchange.com/q/1436) On this site, a question should typically revolve around an abstract issue (e.g. "How do I get a double horizontal line in a table?") rather than a concrete application (e.g. "How do I make this table?"). Questions that look like "Please do this complicated thing for me" tend to get closed because they are either "off topic", "too broad", or "unclear". Please try to make your question clear and simple by giving a [minimal working example (MWE)](//tex.meta.stackexchange.com/q/228): you'll stand a greater chance of getting help.

  • Alternatively (too long to add the Welcome to TeX.SX! block, but this could be posted before as separate comment):

    Your question leaves all the effort to our community, even typing the essentials of a TeX document such as `\documentclass{}...\begin{document}` etc. As it is, most of our users will be very reluctant to touch your question, and you are left to the mercy of our procrastination team who are very few in number and very picky about selecting questions. You can improve your question by adding a [minimal working example (MWE)](https://tex.meta.stackexchange.com/q/228) that more users can copy/paste onto their systems to work on. If no hero takes the challenge we might have to close your question.

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"Just do it for me" graphics questions

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Marking code

  • Code blocks:

    [Welcome to TeX.SX!](https://tex.meta.stackexchange.com/q/1436) A tip: If you indent lines by 4 spaces, they'll be [marked as a code sample](https://tex.meta.stackexchange.com/q/1192). You can also highlight the code and click the "code" button (with "{}" on it).

  • Inline code:

    [Welcome to TeX.SX!](https://tex.meta.stackexchange.com/q/1436) A tip: You can use backticks `\`` to [mark your inline code](https://tex.meta.stackexchange.com/q/863) as I did in my edit.

  • Code blocks and inline code:

    [Welcome to TeX.SX!](https://tex.meta.stackexchange.com/q/1436) A tip: If you [indent lines by 4 spaces](https://tex.meta.stackexchange.com/q/1192) or [enclose words in backticks `\``](https://tex.meta.stackexchange.com/q/863), they'll be marked as code, as can be seen in my edit. You can also highlight the code and click the "code" button (with "{}" on it).

Intro / closing

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    [Welcome to TeX.SX!](https://tex.meta.stackexchange.com/q/1436) Usually, we don't put a greeting or a “thank you” in our posts. While this might seem strange at first, it is not a sign of lack of politeness, but rather part of our trying to keep everything very concise. [Accepting and upvoting answers is the preferred way here](//tex.stackexchange.com/about) to say “thank you” to users who helped you.

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Questions solved by updating

  • This behavior is due to a bug in `<name-of-package>` which is fixed in the `<date/version>` release. Where possible, you should [update your TeX distribution](//tex.stackexchange.com/q/55437) to install the current release. If this is not possible, for example if you want to change only this one package or where you do not have the privileges to update the entire distribution, you will need to [install the package locally](//tex.stackexchange.com/q/1137). This option should be considered a last resort, since for more complex packages there may be package dependencies that will make local installation more complicated and error-prone.

Possible duplicates

See discussion in Closing questions as exact duplications: 'best practice' for notes on these messages!

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For questions that are likely to be closed

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    While [tag:MathJax] uses LaTeX syntax, it uses JavaScript and HTML's DOM model rather than TeX technology, making it mostly off topic for this site. You might try instead searching among the [questions tagged with mathjax on Stack Overflow](//stackoverflow.com/questions/tagged/mathjax), or in the official [mathjax-users](https://groups.google.com/d/forum/mathjax-users) Google group.

Please ‘accept’ an answer below

One should wait a day before leaving this comment:

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Note that in case of a self-answer one has to wait 48 hours (after the question was posted) before accepting.

How to look up a symbol

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Packages for creating MWEs

  • (The [lipsum](//ctan.org/pkg/lipsum) package is only used to add some dummy text to the example.)

  • (The [blindtext](//ctan.org/pkg/blindtext) package is only used to add some dummy text to the example.)

  • (The [kantlipsum](//ctan.org/pkg/kantlipsum) package is only used to add some dummy text to the example.)

  • (The filecontents environment is only used to include some external files directly into the example, so that it compiles. It is not necessary for the solution.)

For moderators

  • Just a note to confirm _X_'s comment, this ought to be reposted as a question for you to get the best chance of it being answered. Also, it's a little confusing to have fresh questions in the _answers_ section, so this answer will be removed from public view in _N_ days.

Reasons for close voting

  • This site encourages [specific questions](https://tex.stackexchange.com/help/how-to-ask) accompanied by a [minimal working example (MWE)](https://tex.meta.stackexchange.com/q/228). Questions in the format of »What do you recommend?« are off-topic as they tend to attract opinionated answers and spam. I'm therefore voting to close.
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  • 6
    N.B. You can use the filecontents environment without loading the filecontents package. Oct 26, 2010 at 14:26
  • 15
    Do you want TikZ with that? Jan 6, 2011 at 20:15
  • 1
    @Caramdir: I'd also wait longer. (My text building block is "In principle you're right, but usually one should wait a day before accepting an answer, so it's better if you wait with such comments." :-)) In some cases it might be OK earlier that a day, but for now I'll change it above. Feb 7, 2011 at 17:33
  • 1
    @lockstep: Thanks. I actually think when I wrote that the first time, I was just dead serious (as opposed to tongue-in-cheek). I only added the "don't have to (and" to make it sound less harsh. I also like about Caramdir's that it contains a part about greetings (of course only when applicable; his one was actually about formal greetings). Feb 21, 2011 at 6:44
  • 1
    Am I correct in assuming that these text blocks (except for the last one) can be used by anyone?
    – doncherry
    Apr 28, 2011 at 11:03
  • 1
    @don: sure. That is the point of having them here.
    – Caramdir
    Apr 28, 2011 at 14:29
  • 1
    @Caramdir: Thanks. They just all seemed so moderator-y and since the editing privilege threshold is pretty high, I was uncertain.
    – doncherry
    Apr 28, 2011 at 14:38
  • 1
    @Speravir: I liked your addition to the MWE block, but I thought the wording was a bit awkward and elusive, so I tried something else. I hope, it still carries what you wanted to say? (I added the document class etc. stuff because I deemed it helpful to keep users from posting snippets. I hope it won't lead to users posting full, unminimalized documents. If this happens, we'll definitely have to reconsider.
    – doncherry
    Nov 26, 2012 at 3:45
  • 1
    @doncherry I just have copied it from another user … and your’s I like better! Yes, that they overread the “minimal working example” with the link, is unfortunately possible.
    – Speravir
    Nov 26, 2012 at 4:18
  • 1
    Regarding "Welcome to TeX.SX! Usually, we don't put a greeting or a “thank you” in our posts. [...]", shouldn't the "usually" be removed? Maybe replaced by "Note that" to keep the (I guess) intended soft tone of "usually" but be more correct?
    – Xavier
    Jul 12, 2013 at 20:07
  • 1
    @xavier: since this is the first interaction many users will have wit texts, I'd keep it as friendly as possible. Also, if you look around a bit, regular users do get away with quite a bit of chitchat (though it is often more subtle than just "thank you".
    – Caramdir
    Jul 13, 2013 at 18:17
  • 1
    Can users not accept answers until they have 15 points? I thought they could but the text block above makes me think I must be wrong since the possibility of doing this is only mentioned in the >15 block. But since they can't upvote until then either, why not mention that the tick delight, too, awaits them when the great day comes?
    – cfr
    Apr 15, 2014 at 2:14
  • 1
    Related: Repository of useful pro-forma comments
    – Werner Mod
    Sep 23, 2016 at 9:38
  • You may be interested in AutoReviewComments.
    – Raphael
    Mar 22, 2017 at 15:59

13 Answers 13

20

About:

[Welcome to TeX.sx!](http://meta.tex.stackexchange.com/questions/1436/welcome-to-tex-sx) Your question won't be seen by many people here, so it would be best to repost it as a fresh question. [Follow-up questions](http://meta.tex.stackexchange.com/questions/2117/ive-just-been-told-i-have-to-post-a-follow-up-question-why-and-how) like this are more than welcome! Please use the "Ask Question" link for your new question; there you can link to this question to provide the background.

I really don't like the highlighted part. It gives the suggestion that posting follow-up question is good for visibility ("won't be seen") and not fully mandatory ("would be best").

Instead the text should make it clear how a Q&A site works and that there should be only one question per thread, with only solutions as answer posts.

My first suggestion:

[Welcome to TeX.sx!](http://meta.tex.stackexchange.com/q/1436) Answer posts are intended for solutions to the original question. If you have a similar question which is not answered here, please post it as a fresh one using the "Ask Question" link above. [Follow-up questions](http://meta.tex.stackexchange.com/q/2117) like this are more than welcome! Please also include a link to this question to provide the background.

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  • 2
    +1, I added a comma and fixed a typo (I don't think we want to welcome new users with a pun on intended and indented ;)). A couple of things I'm not sure about, perhaps a native speaker of English can help: Is fresh a common choice of word here? I'm also thinking Follow-up questions like that, not like this.
    – doncherry
    Apr 13, 2012 at 18:48
  • 2
    @doncherry: As a native English speaker, I can assure you that both that and this are correct here and, in this particular usage, mean almost exactly the same thing. The term fresh question is a metaphor: implicitly, an old question (or thread) is being compared to a stale piece of food. Using "fresh" this way in online forums is common, and most people do not notice it is a metaphor unless they think about it. The term stale question for an "old question" is not common and would sound strange, even though it is the same metaphor. Aug 17, 2012 at 20:41
16

I just looked through the first questions-review section and read through a question that was perfect already, so I didn't edit anything and didn't leave a comment. This made me think though: Do we not want to welcome users that ask a formally great first question? We could add a block like

[Welcome to TeX.sx!](https://tex.meta.stackexchange.com/questions/1436/welcome-to-tex-sx) Thanks for your question or this great question, we're looking forward to your future contributions to this Q&A.

Or is this missing the point of the text building blocks being time-savers for dealing with actual problems? New users probably are automatically greeted, but a personal greeting from a real community member might be nice and the new user might come across something they hadn't known on the Welcome to TeX.SX! page (unless they're automatically pointed there upon registration?). Then again, this site is really not about chit-chatting and exchanging birthday wishes.

Well, I'm torn, maybe there are some opinions on this?

1
  • I think this should be discussed in separate question.
    – Caramdir
    Jul 10, 2011 at 18:17
9

I'm not a huge fan of any automated "one size fits all" processes like this, but as an experiment to see what happens, it's OK.

You might also be interested in this script

https://stackapps.com/questions/2116/pro-forma-comments

Which would make it easier to refer and use to this set of standard comments.

1
  • 11
    The (original) idea for these blocks is that they make it easy to include links to relevant faq questions without having to hunt down the link every time. At least I do quite often adapt the wording to the particular case. That script looks nice (it also seems to let you adapt the wording before submitting).
    – Caramdir
    Mar 24, 2011 at 4:25
9

I have a small suggestion about another comment block:

Since many new users neither know of the correct format nor heard of a MWE, I would compress two of the text blocks into one:

  • Welcome to TeX.SX! You can have a look at [our starter guide] (http://meta.tex.stackexchange.com/q/1436) to familiarize yourself further with our format. Please help us to help you also and add a [minimal working example (MWE)](http://meta.tex.stackexchange.com/q/228) that illustrates your problem. It will be much easier for us to reproduce your situation and find out what the issue is when we see compilable code, starting with `\documentclass{...}` and ending with `\end{document}`.

It is not meant as a replacement of the blocks but a mere addition.

9

I suggest yet another addition that tries to encourage accepting an answer in case of "Thank you/problem solved"-comments to the answer. The above building blocks only deal with "Thank you"-answers

Good to hear that the answer helped you. If you are satisfied with the solution, please consider accepting it (by clicking on the checkmark ✓, see [How do you accept an answer?](http://meta.tex.stackexchange.com/q/1852)). This shows others that the question is solved and will remove it from the list of unanswered questions. As a bonus, this will not only give a reward to the answer, but you will get 2 reputation points, too.

Any thoughts?

8

A lot of non-answers I see are really comments by users who don't have enough rep to comment, so the text about follow-up questions is not really appropriate.

The question is what should be the correct advice? They don't really have an alternative, but it would really be an abuse of the system (and the mods) to make "some mod will move your answer to a comment" a standard procedure in this case.

8

It might be useful to have a short comment explaining why users should not ignore error messages, I propose as first draft the following text -- please feel free to edit

Please never ever ignore error messages! Even if you get something that on first glance resembles a pdf file, there can still be issues with it. After an error, TeX only tries to recover enough to syntax check more of the file, it does not try to make sensible output after an error.

7

Another common situation is that a question is actually answered by a comment while no other answer is given. So such questions are shown as unanswered (and distract people trying to answer actually unanswered questions). A polite question to turn such comments into answers (e.g., "@[name] Thank you for your great comment! It seems this actually answers the question, but is not declared as such. Would you mind writing the content of your comment as an answer?") might be something to add to the list.

1
6

So do we want a link to here from the answer-posting interface somehow? Hmm, not exactly sure how that would work; there don't exactly seem to be any boilerplate text boxes in the neighborhood...

3
  • Sam: That's what the featured does. It makes it appear in the list of meta questions on the main page. Feb 21, 2011 at 8:57
  • @Andrew: That's a bit high up the page, in my thinking, though I guess it's good once you know it's there. (Assuming the tag is even permanent, which it sounds like it might not be.)
    – SamB
    Feb 22, 2011 at 0:00
  • I agree that it's not optimal, but with the available tools it's the best possible. In addition, this list is probably only useful to people who already know of its existence. Feb 22, 2011 at 7:12
6

Two comments:

  1. The following two pieces of advice seem contradictory to me (and then possibly to other users as well):

    Instead of “answering” your own question, you should [...] edit the original question to include the additional information.

    Followed by

    We'd like to keep answers separate from questions, so you should write a separate answer instead of editing your answer into the question.

  2. Under Minimal examples, I'd like to see a piece of advice pointing out when a compilable example isn't minimal. In my experience, most MWEs posted are more or less minimal with respect to the part between \begin{document} and \end{document}, but far from minimal with respect to the preamble (the OPs could often identify the problem if they tried to minimize it). A link to the excellent answer given here would suffice.

5
  • 1
    If I only knew why 1. 2. comes out as 1. 1. ...
    – Sverre
    Feb 10, 2014 at 17:47
  • 2
    You have to indent everything in the list item by 4 spaces, or a new list will be started.
    – Caramdir
    Feb 10, 2014 at 18:51
  • 2
    The first is for non-answers that provide additional information (eg, if when asked for a MWE the asker adds it as an answer). Hence “answering”. The second is when the asker provides an answer themselves, but directly in the original question.
    – Caramdir
    Feb 10, 2014 at 18:52
  • 2
    2. The MWE block has a link to meta.tex.stackexchange.com/questions/228 anyway. These templates are not to be just copy-and-pasted as is all the time, but should generally be edited for the specific occasion.
    – Caramdir
    Feb 10, 2014 at 18:57
  • 2
    1. In that case I suggest a clearer wording, e.g. "Instead of providing additional information to your question as an "answer", please edit your original question". 2. I am aware, but the existing phrase focuses on the W of MWE. I think it would be helpful with a phrase focusing on the M, which typically is ignored.
    – Sverre
    Feb 10, 2014 at 19:06
6

I have a suggestion in case of a question too early put in the Close Votes list:

To the close-voters: wait a few days before closing: https://i.stack.imgur.com/KSSY4.png. 
Let's give the OP time to refine his/her question!

And a brief version of the comment for the just-do-it-for-me questions.

For old users:

Please add a [minimal working example (MWE)](//tex.meta.stackexchange.com/q/228) of what you've tried so far.

for very old users:

You've been a member for more than ... years/months. You should know what a [minimal working example (MWE)](https://tex.meta.stackexchange.com/q/228) is. Please edit your question adding what you've tried so far; as it is, it's a _just-do-it-for-me_ one.

and new users:

Welcome to TeX.SX! You can have a look at [our starter guide](https://tex.meta.stackexchange.com/q/1436) to familiarize yourself further with our format. In particular, please add a [minimal working example (MWE)](//tex.meta.stackexchange.com/q/228) of what you've tried so far.

5

I have a suggestion for a new building block: the "It didn't work" response.

What do you mean by "it didn't work"? Did it fail to compile? What errors did you get? Perhaps you could include your log file. Did it compile but look wrong? How did it look? Perhaps you could include a picture.

3

I didn't find a snippet about links pointing to external pages instead of providing a MWE embedded in the question. Links pointing to dropbox/overleaf/bitbuckets can become invalid.

Please add a meaningful [MWE](https://tex.meta.stackexchange.com/q/228) and a problem description here.
Don't just link to external pages containing the LaTeX code.
External links can become invalid or inaccessible, and the question could lose any value to future visitors.

Please add a meaningful MWE and a problem description here. Don't just link to external pages containing the LaTeX code. External links can become invalid or inaccessible, and the question could lose any value to future visitors.

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